TERMS & CONDITIONS

Weather Conditions:

  • Haast River Safari operates in a location that experiences high rainfall, most scheduled departures take place unless weather conditions are extreme.
  • Haast River Safari operates within strict safety guidelines, trips are cancelled & operations cease when weather or river conditions may be risk to passengers, HRS staff or equipment
  • Trips may be amended at any time to ensure the safety and comfort of passengers

Coach Tour Option:

  • Where Haast River Safari is an included activity in the Tour Package
  • Tour Companies are invoiced at the rate quoted per head x the final passenger numbers advised on or prior to the tour departure.
  • All quoted rates are based on a minimum of 8 passengers, when a tour proceeds with 1-5 passengers Tour Companies will be invoiced at the rate quoted per head x 8
  • Haast River Safari reserves the right to combine groups where unforeseen circumstances arise

Where Haast River Safari is an optional activity

  • Referral Commission is only paid to tour companies with an Optional Activity contract, and a referral voucher must be presented by the coach crew at the time of the trip
  • Payment for each calendar month will be made 20th of the following month at the agreed contract rate per referral vouchers received.
  • Haast River Safari reserves the right to combine groups where necessary

All trip departures:

  • It is compulsory for all passengers to wear a life jacket including children so it is important when family booking requests are made that we have the appropriate size available for all 4 and under as size can vary quite a lot.