HAAST RIVER SAFARI ­

Experience Haast Package minimum numbers: 4 Adults

Haast River Safari details

The tour duration is minimum 2 hours, please allow 2.5 hours from check in to end of the tour.

HAAST RIVER SAFARI TERMS & CONDITIONS

Haast River Safari, its employees or associated companies will not be held responsible for any personal injuries, equipment loss or damage sustained whilst engaged in any activities including boarding and disembarking the vessel, with Haast River Safari, Haast.

Haast River Safari operates within strict safety guidelines, trips are cancelled and operations cease when weather or river conditions may be risk to passengers, HRS staff or equipment and make every effort to safe guard clients. They would like to advise that all water activities include risk, and all activities onboard or off board are at the individual’s own risk.

Refunds: A $25 booking fee will apply to all cancelations made prior to 24 hours from trip departure. Unless the trip has been cancelled or postponed by Haast River Safari.

Cancellations: No refunds will apply to cancellations made within 24hrs

Booking Conditions: All trips require minimum number and all trips are subject to weather conditions Haast River Safari reserve the right to cancel or postpone trips at its sole discretion. Haast River Safari will refund in full if any trip is cancelled or postponed. Trips may vary from starting point due to weather conditions on the lake this will not affect the length of the trip.

Haast River Safari reserves the right to re-schedule departure times if necessary. The client will receive notification of this in advance.

Passengers with any medical conditions, or those who are pregnant or those who have injuries / conditions that may cause risk to their health must be declared and discussed with Haast River Safari staff before departure.

It is compulsory for all passengers to wear a life jacket including children so it is important when family booking requests are made that children must be big enough to fit our smallest life jacket.

Children aged 12 years and under must be accompanied by an adult.

Haast River Safari have the right to refuse any passengers for any reason.

Smoking and alcohol are not permitted onboard at any time.

Boat departs from the North end of the Haast Bridge, please arrive 15 minutes before tour departure time to check in.

** Please also check other suppliers’ own terms & conditions in relation to Experience Haast package deal

Weather Conditions:

• Haast River Safari operates in a location that experiences high rainfall, most scheduled departures take place unless weather conditions are extreme.
• Haast River Safari operates within strict safety guidelines, trips are cancelled & operations cease when weather or river conditions may be risk to passengers, HRS staff or equipment
• Trips may be amended at any time to ensure the safety and comfort of passengers

Coach Tour Option:

• Where Haast River Safari is an included activity in the Tour Package
• Tour Companies are invoiced at the rate quoted per head x the final passenger numbers advised on or prior to the tour departure.
• All quoted rates are based on a minimum of 8 passengers, when a tour proceeds with 1-5 passengers Tour Companies will be invoiced at the rate quoted per head x 8
• Haast River Safari reserves the right to combine groups where unforeseen circumstances arise

Where Haast River Safari is an optional activity

• Referral Commission is only paid to tour companies with an Optional Activity contract, and a referral voucher must be presented by the coach crew at the time of the trip
• Payment for each calendar month will be made 20th of the following month at the agreed contract rate per referral vouchers received.
• Haast River Safari reserves the right to combine groups where necessary

All trip departures:

• It is compulsory for all passengers to wear a life jacket including children so it is important when family booking requests are made that we have the appropriate size available for all 4 and under as size can vary quite a lot.